Introduction
When you use the wbajee website or mobile app, you share certain information with us — either knowingly or automatically. This privacy policy explains how we use that information, who we share it with, and how we keep it secure.
Wbajee believes your personal information is your asset. We treat it with respect and handle it responsibly. This privacy policy has been developed in compliance with Bangladesh's data protection laws and international standards.
By using the wbajee platform, you agree to this privacy policy. If you have any questions, our support team is always ready to help.
This policy was last updated in January 2026. We will notify users before any changes are made.
What Information Is Collected
Wbajee only collects information that is necessary to provide its services. We do not collect data beyond what is required.
Personal identification data
- Full name & date of birth (for age verification)
- Mobile number & email address
- National ID or passport number (for KYC verification)
- Residential address
Financial Information
- Payment method details (Mobile Banking, Nagad, Rocket number)
- Transaction history & amounts
- Deposit & withdrawal records
Automatically Collected Information
- IP Address and Device ID
- Browser type & operating system
- Usage patterns & time spent on the platform
- Cookies and Similar Tracking Technologies
- Login time, game activity & betting history
| Type of data | Reason for Collection | Mandatory? |
|---|---|---|
| Name & date of birth | Identity & age verification | Yes |
| Mobile / Email | Contact & security | Yes |
| Payment information | Transaction processing | Yes |
| IP / Device | Security & fraud prevention | Automatic |
| Cookies | Experience Improvement | Optional |
How your information is used
Wbajee uses your information only for the purposes listed below. It is never used for anything else without your consent.
- Account Management: For registration, login, and identity verification.
- Service delivery: To keep betting, gaming, and other features running smoothly.
- Transaction processing: For processing deposits, withdrawals, and bonuses.
- Security assurance: To prevent fraud and unauthorized access.
- Contact: For important updates, security alerts, and support.
- Legal Obligations: To comply with applicable legal requirements.
- Service improvement: To improve your overall experience.
- Promotional communications: Only to notify you of offers and bonuses, with your consent.
wbajee never sells your information to third parties. That is a core commitment we stand by.
Cookie Policy
Cookies are small text files stored in your browser or on your device. wbajee uses cookies to improve your experience and ensure the platform functions properly.
Types of Cookies We Use
- Essential Cookies: Required for login, session management, and security — these cannot be disabled.
- Performance cookies: Helps identify which sections of the site are used most.
- Functional Cookies: Remembers your preferred language, theme, and similar settings.
- Analytics cookies: Analyzes site traffic and usage patterns.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.
Security measures
Wbajee uses industry-standard technology to protect your data. Our security team monitors systems around the clock, 24 hours a day.
- SSL/TLS Encryption: All data transfers are encrypted.
- AES-256 Encryption: Stored sensitive data is encrypted at a high level.
- Two-factor authentication (2FA): An additional layer of protection.
- Regular security audits: By third-party specialists.
- Firewall & DDoS protection: Server-level protection.
- Access Control: Only authorized staff can access your information.
To keep your account secure, use a strong password and make sure 2FA is enabled.
Your Rights
Every wbajee user has fundamental rights over their own data. We respect those rights and help make them effective.
Right to access your data
You can request to know what information we hold about you.
Right to rectification
You may request that inaccurate or outdated information be updated or corrected.
Right to erasure
You may request that your data be deleted in certain circumstances.
Right to restrict processing
You may request a temporary restriction on data processing in certain situations.
Right to data portability
You can request a copy of your data in a structured format.
Right to Object
You may object to marketing or certain types of data processing.
To exercise any of these rights, contact our support team. We typically respond within 30 business days.
Data retention period
Wbajee does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
- Account Information: For the duration of the active account and 5 years after closure.
- Transaction records: Up to 7 years for legal requirements.
- KYC Documents: 5–7 years, in accordance with regulatory requirements.
- Log & session data: Up to 2 years.
- Marketing preferences: Until consent is withdrawn.
Once the retention period ends, your data is securely deleted or anonymized so you can no longer be identified.
Minors' Information
Wbajee strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors.
If we discover that a minor has created an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using wbajee, please contact our support team.
Use of the platform by minors is strictly prohibited. Registering with a false age will result in forfeiture of all data and account balance.
Privacy Policy Updates
Wbajee reserves the right to update this privacy policy as needed. If significant changes are made, users will be notified in advance via email, SMS, or platform notification.
Continued use of wbajee after any changes takes effect will be considered your acceptance of the updated policy. We recommend visiting this page regularly. The date of the last update is shown at the top of the page.
Our Privacy Commitment
A quick overview of the key ways wbajee keeps your information secure.
No Data Sales
Wbajee never sells your personal information to third parties. Your data is used solely to deliver our services.
Maximum Encryption
All data transfers and storage are fully secured using SSL and AES-256 encryption technology.
In Your Control
You can request to view, correct, or delete your information at any time.
Limited Access
Only authorized staff can view your information, and only when required for their work — under strict controls.
Transparent Notifications
If we make any changes to the Privacy Policy, we will notify you in advance by email or notification.
24/7 Support
Our support team is available seven days a week to assist with any questions or requests related to your information.
General FAQs
Enjoy gaming in a safe environment!
Your data is safe with wbajee. Join millions of Bangladeshi members and play with confidence.